-> Track & Trace: After your order confirmation, you will receive an email with a tracking number, with which you can track your package.The stated delivery times are estimates and may vary due to factors such as delays by the carrier or weather conditions.
All orders are shipped by DHL.
-> Processing Time: 1-2 business days
-> Estimated Shipping Time:
Netherlands: 1 day
Germany: 1-3 days
-> Track & Trace: After your order confirmation, you will receive an email with a tracking number, with which you can track your package.The stated delivery times are estimates and may vary due to factors such as delays by the carrier or weather conditions.
RETURNS
Easy Returns:
Items can be returned within 14 days of delivery by contacting us via email: utwbusinessinquiries@gmail.com
To be eligible for a refund, the item must be its original condition (fully intact including tags), unworn, unused and in its original packaging.
Once your return request is approved, you will receive further instructions on how to return the item.
Please note:
(1) Returns without prior approval will not be accepted. The costs for the return shipment will be deducted from your refund.
(2) Promotional products can only be returned if the entire promotion set is sent back. Partial returns are not possible.
(3) Once the refund is accepted, the full amount that was paid will be refunded to your account. Any promotions applied at the time of purchase included.
Easy Returns:
Items can be returned within 14 days of delivery by contacting us via email: utwbusinessinquiries@gmail.com
To be eligible for a refund, the item must be its original condition (fully intact including tags), unworn, unused and in its original packaging.
Once your return request is approved, you will receive further instructions on how to return the item.
Please note:
(1) Returns without prior approval will not be accepted. The costs for the return shipment will be deducted from your refund.
(2) Promotional products can only be returned if the entire promotion set is sent back. Partial returns are not possible.
(3) Once the refund is accepted, the full amount that was paid will be refunded to your account. Any promotions applied at the time of purchase included.
